Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes your name, email address, phone number, and business information.

We also automatically collect certain information about your device and how you interact with our website. This includes IP addresses, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

Your information helps us provide and improve our business education services. We use it to:

• Deliver educational content and resources tailored to your interests
• Communicate with you about our programs and services
• Process your enrollment in courses and workshops
• Provide customer support and respond to your inquiries
• Analyze website usage to improve user experience
• Send newsletters and updates about business trends (with your consent)

We don't use your personal information for automated decision-making that significantly affects you without human oversight.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in these specific circumstances:

• With service providers who help us operate our website and deliver services
• When required by law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition
• With your explicit consent for specific purposes

Any third parties we work with are contractually bound to protect your information and use it only for the purposes we specify.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and won't charge you unless your request is clearly unfounded or excessive.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encrypted data transmission, secure server infrastructure, regular security assessments, and restricted access to personal information on a need-to-know basis.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Generally, we keep:

• Account information for as long as your account remains active
• Course enrollment records for seven years after completion
• Communication records for three years after last contact
• Website analytics data in aggregated form for two years

When we no longer need your information, we securely delete or anonymize it according to our data disposal procedures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired) for various purposes including authentication, preferences, and analytics.

International Data Transfers

While we primarily store and process your information within Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place.

Any international transfers comply with Australian privacy laws and include contractual protections to maintain the security and privacy of your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Effective Date" at the top of this policy indicates when the current version was last revised.

Children's Privacy

Our services are designed for adults and businesses. We don't knowingly collect personal information from children under 13 years of age. If we discover we've collected information from a child under 13, we'll delete it promptly.

If you're a parent or guardian who believes your child has provided us with personal information, please contact us immediately.